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CSI Awards 2015 - the results

CSI Awards 2015 - the resultsThe awards for Best Landlord, were presented to Manningham Housing Association (winners) and One Vision Housing (runner up). Both landlords polled by far and away more votes than any other landlords.
Linda Levin, Co-founder of CSI Awards UK, said: “The level of commitment and impact that all of the finalists demonstrated was fantastic. It was very difficult to choose as all of the finalists were amazing; and if we could have, we would have given a trophy to every single tenant and resident who gives so selflessly to improving services, homes and communities.”
The finalists, all of whom were winners in their own right, came from all over England and Wales. The results in each category are as follows:
1. Most inspiring Scrutiny Panel – Small Landlord
• Winner: Manningham Housing Association’s Customer Scrutiny Panel
• Highly commended: 1625 Independent People Youth board

2. Most inspiring Scrutiny Panel – Stock Transfer Housing Association
• Winner: Soha Housing Tenant Scrutiny Group
• Highly commended: Halton Housing Trust Customer Scrutiny Panel

3. Most inspiring Scrutiny Panel – Traditional Housing Association
• Winner: Derwent Living Resident Scrutiny Team
• Highly commended: North West Regional Viewpoint Team, Home Group

4. Most inspiring Scrutiny Panel – ALMO
• Winners: Stockport Homes Customer Scrutiny Panel
• Highly commended: Customer Review Groups Neighbourhoods, Tenant Involvement and Empowerment, Home, Six Town Housing

5. Most inspiring Scrutiny Panel – Local Authority
• WINNERS: Croydon Housing Scrutiny Panel

6. Most inspiring Scrutiny Panel – (Wales)
• Winners: Newydd ‘s Tenant Scrutiny Group – The Inspect Project
• Highly commended: Bron Afon Scrutiny Team

7. Outstanding individual contribution
• Winner: John Kehoe, Catalyst Residents’ Federation/Kensington Residents Forum
• Highly commended: Andrew Shaw, Lead Scrutineer, Halton Housing Customer Scrutiny Panel and Brenda Healey, Chair of Neighbourhoods, Tenant Involvement and Empowerment Customer Review Group

8. Excellence in tenant inspection and mystery shopping
• Winners: whg’s Great Homes and Neighbourhoods Standard Group
• Highly commended: Yorkshire Housing’s Service Inspectors

9. Most inspiring complaints panel
• Winner: Independent Complaints Panel, Derwent Living, Gedling Homes and Tuntum Housing
• Highly commended: Complaints Learning Forum, Manningham Housing Association

10. Most inspiring newcomers
• Winners: Town & Country Housing Group Resident Scrutiny Panel
• Highly Commended: Incommunities’ Customer Scrutiny Panel

11. Excellence in Communications
• Winners: Norwich City Council Tenant Involvement Panels
• Highly commended: Six Town Housing Scrutiny Group

12. Best overall service improvement
WINNER: Soha Housing Tenant Scrutiny Group

Congratulations to all of the short listed panels, inspectors and individual tenants and residents. Everyone a winner in their own right.

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